Getting Started

1. Install Samsung Mobile Drivers

   Download and install the Samsung mobile drivers from here

   If your device is on the welcome screen, proceed to step 3.

2. Prepare Your Device

   Ensure:

   • There is no password or active lock screen
   • Auto Blocker is disabled. Checkout how to disable auto blocker here
3. Connect the Device
   • Plug the device into your computer.
   • Press Connect Phone button on the tool.
4. Pair the Device

   After pressing the connect phone button

   Your browser will prompt you to:

   • Select a USB device
   • Select your device from the options listed in the popup in the top left-hand corner
5. Device Information

   The tool will automatically read:

   • Your current CSC
   • Your original CSC

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Fixing Update Issues

If your device is not receiving updates:

1. Convert the device back to the original CSC.
2. Once converted, you should be able to check for and install updates normally.

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Unbranding a Device

To remove carrier branding:

1. Select the Unbrand option in the tool.
2. Follow the on-screen instructions.

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Troubleshooting

If you encounter failures, errors, or the tool is not working:

1. Restart the device
2. Reconnect it to the computer
3. Try the process again

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If issues persist, repeat the steps above and ensure the device meets all preparation requirements.

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For assistance contact support+occ@yywireless.com